1. Start with Qualified Held Meetings (QHMs)
As Dougie explains, “A booked meeting isn’t qualified and doesn’t even mean they’ll show up.”
Instead of looking at booked meetings, Dougie suggested measuring against QHMs, or Qualified Held Meetings.
QHMs require:
- Show-up
- CRM fit
- 3+ potential users
- Staffing/recruiting firm
- Decision-maker or influencer
Only these feed the revenue model.
2. Model revenue using 3 inputs
QHMs are the first input. The others are close rates and average deal value.
Using a simple formula (we told you it was simple!), they calculate:
QHMs × Close Rate × Average Deal Value = New Revenue
3. Decide which lever to pull
To grow faster, Dougie says they don’t ask “Who should we hire?” Instead, they ask:
- Can we increase QHMs?
- Can we improve close rate?
- Can we raise ACV through product or segment focus?
With better defined levers, they can also better determine the best growth levers.
4. Set goals people can actually hit
“If goals are unattainable, you end up with deflated people who leave,” says Dougie.
We’ve all been in that boat. Dougie emphasizes goals that are realistic and quotas that can be 100% attained – that is what motivated the sales team.
5. Review weekly, recalibrate quarterly
Dougie puts a bow on the process by sharing how they regularly review and recalibrate based on their progress.
“We look at 20 key metrics every Monday… it’s the trend we’re watching.”
The TL;DR? If your 2026 plan still starts with headcount, you’re already setting yourself up to fall behind.